Smarter Cities

Urban population growth is showing no sign of slowing down on a global scale and while cities only represent 2% of the full surface of the globe, they house 50% of the total population, and this trend is nowhere near its end. This rapid urban demographic growth brings its share of problems and challenges in managing cities. The concept of smarter cities express the whole of possibilities which utilize information technologies to improve resource and infrastructure usage with regards to social, environmental and economic objectives to ensure they are equitable, durable and desirable.

The cities are “systems made of systems”; interdependent ecosystems which encompass multiple actors, agencies, departments, organizations and citizens.

Resources and Infrastructure


  • Water
  • Electricity
  • Gas

Social Objectives

  • Optimize mobility in both public and private travel.
  • Improve public services, emergency services, and public safety.
  • Favor a democratic convergence between citizens.
  • Promote a lifestyle parallel with sustainable development.
  • Target responsible urbanization and both efficient and durable buildings.
  • Improve the citizens’ quality of life.
  • Fight against poverty and social exclusion.


  • Buildings and housing
  • Lighting
  • Modes and infrastructures of transportation

Environmental Objectives

  • Reduce pollution (trash, greenhouse gases, and industrial outputs).
  • Target an urban development that can be sustainable.
  • Preserve limited resources such as water.
  • Respect the environment (green spaces, energy usage, and trash disposal).


  • Public equipment
  • Public space
  • Telecommunications

Managerial / Economic Objectives

  • Favor an urban environment attractive to students, investors, and enterprises.
  • Target the improvement of municipal finance through better management of resources and infrastructures.
  • Favor economic vitality through a smart, innovative, efficient, and well administrated urban environment.
  • Improve sharing of information and develop coordination between the various services the city offers.
  • Grow reactiveness of the city when faced with unforeseen events.

The cities are “systems made of systems”; interdependent ecosystems which encompass multiple actors, agencies, departments, organizations, and citizens. For this reason, while IT is the foundation on which we reach a smarter city, an integrated and collaborative approach is necessary and indispensable to succeed in developing a modern city, putting forth communicative and durable infrastructures to improve the citizens’ comfort, be more efficient, all the while developing itself in respect of the environment. A smarter city links urban and human developments.

The management systems for resources and the whole of public services become more intelligent thanks to a real time monitoring of the city’s assets. Each infrastructure becomes capable of producing its information and reporting it to others for it to be utilized.

A few examples of possibilities

  • Utilize data from mobile phone users for a better planning of public transport.
  • Analyze public transportation usage to better understand travel habits.
  • Coordinate infrastructure work interventions.
  • Develop a center for smart operations for the entire city with a platform built on collaboration between the different municipal agencies.
  • Develop mobile applications to send and receive important information such as security to and from citizens.
  • Conceive smarter electrical networks to adapt production to consumption.
  • Analyze citizen habits to optimize locations for charging stations for electric cars.
  • Use video analysis solutions to supervise traffic, road infractions and improve public safety.
  • Develop predictive maintenance for the infrastructure.
  • Create mobile applications for managing the city’s parking spaces.
  • Offer a mobile tourist guide.

What LGS and IBM provide to cities

IBM is on the forefront of developers and deployments of smarter cities projects. It offers several technologies to this sector, from very specific targeted aspects of city management all the way to a completely integrated solution capable of a collaborative and real time management of a city cooperation with its agencies, institutions and citizens. LGS supplies services allowing the implementation of technological solutions by offering consulting, architecture, management, analytics, application development, integration and various other types of services LGS and IBM’s expertise in IT and concrete experiences in implementation make them the Canadian leaders in smarter cities.